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CNA Prep FAQs

 

What is A Certified Nursing Assistant?

Certified Nursing Assistants (CNA) are trained and certified in basic patient care skills, which allows them to work in an entry-level position in the nursing field with a wide range of employment opportunities.

CNA’s are employed in hospitals, medical offices, private health care facilities, Alzheimer and mental health facilities, nursing homes, rehabilitation and independent living centers, dialysis centers, laboratories, clinics, private duty, or detention and prison facilities.

The most important qualities for those entering this growing field are good interpersonal communication skills, caring and nurturing personality, and a high standard ethics and professionalism due to the close personal nature of the work.

When are the classes scheduled?

Schedules are flexible. We have day, evening and weekend classes available, as well as one and two week classes. So you can attend a program that fits your schedule.

How long does the program take?

You can become trained and ready to challenge in the CNA State exam in less than 40 hours. That includes 32 hours of skills and classroom training. Once you submit your application for the Florida Certified Nursing Assistant to Prometric, you will be scheduled to take your exam at a Regional Test Center. You will need plan to be testing 4 to 8 hours on the day of your exam to complete both the written exam and clinical skills exam. You are provided 90 minutes for the written exam and once it’s your turn for the clinical portion, you provided 35 minutes to complete three clinical skills instructed by the nurse. You learn the results the day of your test!

This is all you need to begin a rich and fulfilling career in healthcare.

 

Do I need to take a course in order to take the State CNA exam?

No, you are not required to take any course prior to challenging the exam. However, even if you have experience as a nurse assistance, challenging the exam can be difficult. The test is administered based on State standards and many experienced healthcare providers develop bad “working” habits that alter their success in the state exam.

On the day of your test, you will be assigned to perform 3 of the 21 skills and be observed by a nurse evaluator. Successful completion of each skill is required in order for you to pass, miss one thing and you will fail. Our prep course will specifically train you to pass the state CNA exam.

 

What do you mean by Challenge?

Anyone may take the state exam, with or without formal (diploma program) healthcare training. A Challenger takes the same state exam as other students.

 

Will I receive a diploma?

You will receive documentation of attendance for completion of the CNA Test Prep course. The CNA Test Prep course is a continuing education course only, by law, we are unable to issue you a diploma. If you wish to earn a diploma, Southern Technical Institute offers Articulated Nurse Assistant (CNA) Diploma program. Speak with Student Services to learn more.

 

Is finding a CNA job difficult?

Southern Technical Institute has been offering CNA Test Prep for over 10 years and continues to grow because the demand for CNAs has continuously increased. We have many facilities that recruit directly in our classrooms and we also have lots of agencies that post ads on our job board. The demand for healthcare workers is expected to rise by 5,000,000 over the next decade. Online classifieds and newspapers are always listing jobs in their employment sections, so you should be able to start work almost immediately.

 

What happens if I don’t pass the state exam?

Southern Technical Institute offers a “Peace of Mind” Guarantee that provides you with the tools you need to succeed.. However, if you are unable to take the Certified Nursing Assistant exam because of results in your FBI criminal background check, this guarantee will not apply.

If for some reason you don’t pass, you’ll be able to re-attend the next available class at no charge. That’s right – NO CHARGE and then take the exam again. You can test up to three times in 6 months and if you don’t pass after third exam we will refund all of your course fees.

 

Is there a payment plan for tuition?

We break the tuition into two installments. You put down a deposit to hold and reserve your spot in the class of your choice. The remaining balance is due on your first day of class. It’s easy and there’s no qualifying.

 

Do I need a high school diploma or GED?

No. If you are over 18 year of age, you do not need a High School Diploma or GED to become a Florida Certified Nurse Assistant. However, if you are under the age of 18, you must have a high school diploma or GED to be eligible to become a Certified Nurse Assistant.

 

Do I have to buy books and supplies?

No! Just bring a pen & highlighter. We supply the classroom training supplies and we give you a CNA Training Manual (yours to keep) on the first day of class.

 

Once I complete your course, will I be a Certified Nursing Assistant?

No, by law you must test through the State of Florida to become a certified CNA. After you successfully complete the CNA Prep course, Southern Technical Institute will provide you with a document of completion and you will have the complete knowledge to pass the required State exam. The purpose of the CNA Prep course is to prepare you to successfully pass the State exam without attending the more expensive 120 hour Articulated Nursing Assistant program.

 

Where do I take the CNA test?

During your first day of class, we will assist you in completing your application and explain the details so that you have all information to successfully apply for the State test. Southern Technical Institute prepares you to take your test at any testing center of your choice. If you choose, you can request to take your test at our Regional Test Center hosted at our Pinellas Park Campus. A personal tour of the testing facility is provided to anyone enrolled in the Southern Technical Institute CNA course to ensure your knowledge and ease of what to expect on your testing day.

 

What are your office hours?

Southern Technical Institute has a full-time Student Services staff ready to assist you Mondays through Fridays 8:00AM- 6:30PM. Our Pinellas Park Campus is open Saturdays 8:00AM – 2:30PM.

 

How can I enroll for classes?

You can register in one of three ways for your convenience: Register online; or to register over the phone, call Pinellas Park Campus: (727) 231-4534 or Tavares Campus: (888) 695-5832; or simply stop by a Southern Technical Institute Campus so that we can give you a personal tour (No appointment necessary).

 

What is your refund policy?

Southern Technical Institute is unable to offer any refund or transfer for any ONE day class, such as CPR, Medication Technician, etc. Our ONE day CEU courses are limited availability and once you register there is no refund or transfer available.

Southern Technical Institute requires a non-refundable/non-transferable deposit for all courses/classes that are more than one (1) day in length. Once you place the deposit, we no longer offer your reserved seat to other prospect students. However, we also try to be as fair as possible and offer a 72 Hour “buyer’s remorse” refundable option. The Buyer’s Remorse refund is only an option within the first 72 hours of registering for your class. Once 72 hours have passed, the deposit cannot be refunded or transferred to other classes. The Buyer’s Remorse refund option is not available if you register within 3 days prior to your class start date.

If you pay any amount over and beyond the required deposit, you are entitled to get a refund for any amount over the deposit as long as you cancel within 3 days of your class start date. So for example, if you register and pay $150.00 for a CNA Prep course, $50 is the non-refundable deposit that we are unable to refund or transfer and the remaining $100 is over and beyond. So if you cancel within 3 days prior to your class start date, you would be eligible for a refund of $100.

 

What types of payment do you accept?

We accept cash, money order, and credit card payments. Sorry, but we are unable to accept personal checks! The full balance of your course is due by the first day of your scheduled class.

 

What do I need to bring to class and what do I wear?

You will need to bring a pen and highlighter and we supply everything else needed for training. Southern Technical Institute requires that you wear medical scrubs (may be any color/style to all courses/classes that you attend. You MUST also wear socks and shoes, no flip-flops/sandals or open-toe shoes allowed.

 

How do I sign up for the State of Florida CNA Exam and how much does it cost?

The State CNA certification exam is administered through Prometric. On the first day of your CNA Prep class, your instructor will help you complete the application correctly. You will send your application and fees to Prometric directly.

The fees are broke down in the following steps:

  1. You will submit your Prometric Certified Nurse Assistant Exam Application, along with payment of $140.00 to cover your written and clinical skills exam fee.
  2. Once you submit your application to Prometric, they will mail (or email) you a letter requesting your FBI background screening (as required by Florida Board of Nursing) and a fingerprint authorization.
  3. You will be provided an online registraiton link to schedule your fingerprint appointment and level 2 FBI Background screening with payment of $74.50.
  4. Once the Board of Nursing informs Prometric that you are eligible for testing, you will receive a letter by mail or email with your scheduled test date and regional test site location.

 

What is your Exam Pass Guarantee Policy and how does it work?

We guarantee you will pass the State of Florida CNA exam the first time! If not, we let you attend another full course for FREE. Southern Technical Institute is committed to your success and we need you to be committed to giving your best efforts as well. If you fail your exam, we will allow you to take another course free of charge, as long as you originally attended ALL classes in good attendance without tardiness, participated in all hands-on practice sessions and signed off by the course instructor, and attend the 2-hour practice session before your test date. You must also apply for your State test within 30 days of completing your original course to meet the money-back guarantee policy.

Unfortunately, we have to put some guidelines in place. We have some students that procrastinate too long before taking the exam and occasionally have students that don’t seem to attend all their classes. Please note, you will still be responsible for all Prometric Test fees associated with the exam (regardless of how many times you retake the exam).

 

What kind of criminal background is required for the State of Florida CNA exam?

Southern Technical Institute does not require a criminal background check to attend the CNA Prep course. However, when you apply for the State of Florida CNA exam, a level 2, FBI criminal background screening is required. Southern Technical Institute has no affiliation or connection to the criminal background check and cannot give advice regarding your previous background record.

Conviction Record Guidelines: The Board has delegated authority to board staff to approve applications with convictions under certain circumstances. The Conviction Record Guidelines are a matrix used by board staff to decide if we have the authority to approve an application or if it is required to be presented to the Board for review.

Applicants with Criminal History: Any applicant who has ever been found guilty of, or pled guilty or no contest/nolo contendre to any charge other than a minor traffic offense must list each offense on the application. Failure to disclose criminal history may result in denial of your application. Each application is reviewed on its own merits.

The Board of Nursing has created guidelines for specific offenses to be cleared in the board office; however, the staff cannot make determinations in advance as laws and rules do change over time. Violent crimes and repeat offenders are required to be presented to the Board of Nursing for review. Evidence of rehabilitation is important to the Board Members when making licensure decisions. Applicants with prior criminal convictions may be required to submit the following documentation to the Board

Final Dispositions/Arrest Records:  Final disposition records for offenses can be obtained at the clerk of the court in the arresting jurisdiction. If the records are not available, you must have a letter on court letterhead sent from the Clerk of the Court attesting to their unavailability.

Completion of Probation/Parole/Sanctions: Probation and financial sanction records for offenses can be obtained at the clerk of the court in the arresting jurisdiction. Parole records for offenses can be obtained from the Department of Corrections or at the clerk of the court in the arresting jurisdiction. If the records are not available, you must have a letter on court letterhead sent from the clerk of the court attesting to their unavailability.

Self Explanation: Applicants who have listed offenses on the application must submit a letter in your own words describing the circumstances of the offense.

Letters of Recommendation: Applicants who have listed offenses on the application must submit 3-5 professional letters of recommendation from people you have worked for or with.